Smart Business Insurance
Level 11, 484 St Kilda Road Melbourne, VIC3004
$ Phone: 1300 542 573

1300 542 573

TALK to a SMART Business Insurance adviser

Please contact us to assist you with your claim.

We are here to help take the pressure off you and your business:

Fill in our Claim Form

Call us on: 1300 542 573
Fax us on: 03 9805 5054

Email us on

The best way to provide your claims information is on our claim forms here:



SMART Business Insurance

Smart Business Insurance Pty Ltd.
Level 11, 484 St Kilda Road
Melbourne VIC 3004

How we help you with a claim:

  • Responsive claims handling.
  • Advise you on what information you'll need to provide the insurer with.
  • We represent you with the insurer to maximise your claim.
  • Interpreting policy wording for you.
  • Challenging insurers to view you claim fairly.
  • Expediting the claims process.
  • Arranging your cheque.

How you can minimise your risk.

  • Take whatever action possible to minimise damage.
  • In the case of theft, burglary, and malicious damage, notify the police.
  • In the case of liability, do not admit liability (your insurer will)
  • Report any claims promptly.
  • When in doubt, consult with us. We're here to help you.


Smart Business Insurance have no power to authorise claims.

However, our experience and assistance can help you when you have a claim.

Emergency Claims Contacts

Should you require emergency assistance or advice out of our office hours:

24 hr Insurer Claim Hotlines

  • Allianz Australia Insurance 131 000

  • Zurich Australian Insurance 131 687

  • SES State Emergency Service 132 500

  • CGU Insurance 1300 550 194

  • QBE Insurance 1300 361 561

  • VERO/Suncorp 1300 888 073