Smart Business Insurance
Level 11, 484 St Kilda Road Melbourne, VIC3004
$ Phone: 1300 542 573 info@smartinsure.com.au

1300 542 573

TALK to a SMART Business Insurance adviser

Liability Insurance for hotels*

If you operate a hotel or motel you may have come to the SMART place for affordable and suitable cover.

Whether you operate a country pub , city hotel , bar or motel you face a number of risks from in operating your business including your interaction with guests , clients and visitors.

While everyone that walks in the door of your hotel is a potential customer, on the flip side, they are a potential insurance risk.

Hotel and Motel Business Insurance – what can it cover?*

What is covered in hotel insurance ?

What kind of insurance do you need for your motel?

Obtaining suitable insurance coverage for your hotel or motel can be the difference between staying in business or being out business if in the running of your hotel a major accident or incident occurs.

Hotel and motel business insurance can cover all or some of the risks below.

  • Public Liability – eg: Public liability insurance for hotels can provide cover for injuries from slips and falls of guests and other visitors.
  • Product Liability - eg: product or service does not perform to reasonable expectations resulting in damages
  • Commercial Property Insurance - protection for your hotel property , stock , fixtures and more
  • Fire and Perils eg: fire arising from flammable products in stock, or cooking, electrical malfunctions, unguarded flames and grease fires.
  • Crime/Theft/Money – eg: theft and burglary of cash , alcohol and cigarettes
  • Business Interruption – eg: profit associated with your hotel or motel in the event you are forced to close for an extended period.
  • Equipment Breakdown – eg: refrigerator breaking down resulting in loss of stock.
  • Cyber insurance eg .Hacking of payment facilities or private guest details
  • Commercial Vehicle Insurance – eg. Cover vehicles used in the running of your hotel from vehicles used for guest transport to vehicle used for laundry and food service
  • Marine transit – eg. Cover for shipment of new furnishings you are transporting to your hotel

For more information on insurance requirements for hotels and costs please TALK to one of our helpful business insurance brokers on 1300 542 573

Public Liability and business insurance for various types of hotels and motels Australia wide*

Types of hotels and motels throughout Australia we may be able to help you find suitable and affordable cover for include:

Some of the main risks for hotel and motel owners*

Today , more than ever risk management is important for hotel and motel owners. While it is not possible to insure against all the risks you face as a hotel owner there are a number of key risks that you can obtain protection for if things go wrong.

Some of main risks for hotel owners that you can take out a form of business insurance are :

Injury and illness to hotel guests and visitors

A meal that causes illness to guests, a slippery floor that causes a guest or visitor to fall , or even a housekeeping cart that somehow causes harm to a guest could lead to tens of thousands of dollars of damages for your hotel.

Help reduce the impact of damages from customer illness and injury with hotel public liability and products insurance.

Data Hacking

Your hotels credit card processing system is a target for hackers as is any private information you record online on guests, If you are hacked and incur a data breach you may incur significant tech bills, be open to be sued by frustrated guests, and may be subject to thousands of dollars in government fines.

Help reduce the impact of damages from data hacking with cyber insurance.

Theft & Burglary in hotels

Theft, and the threat of theft is an unwanted part of life for hotels. Theft and burglary of money, liquor , cigarette and gift shop stock in hotels unfortunately occurs all too frequently. While theft and burglary typically costs hotels a small percentage of hotel sales it can wipe away a much larger percentage of your profit.

Help reduce the impact of theft and burglary by taking the theft and money cover option as part of your combined business insurance pack.

Loss or Damage to perishable stock and contents.

A major storm , power outage or even small fire could leave your hotel with costly damaged or worthless perishable stock and contents .

Help reduce the loss or damage to stock and contents by taking the stock and cover options as part of your combined business insurance pack.

Smart Business Insurance pro tip: What is the most amount of stock and contents you have at any one time? Cover this amount. It’s often at peak times business that major accidents occur.

Business interruption insurance for your hotel

Once again a major storm , power outage or even small fire could leave your hotel unable to trade , or only being able to trade at reduced capacity.

Help reduce the loss from business interruption by taking the business interruption option as part of your combined business insurance pack.

Hotel business insurance broker*

Our helpful small business insurance brokers can help you find suitable cost effective insurance for your hotel or motel.

Depending on whether you have a small motel, or a large hotel, the level of fit out of your facility, and the services offered certain insurance companies may offer better terms.

Hotel public liability and business insurance quotes*

Where possible our friendly insurance brokers will obtain multiple quotes on suitable insurance policies for your hotel from leading insurance companies such as Vero, QBE, Zurich and AIG or obtain a competitive quote from a specialist underwriter.

For more information on hotel and motel business insurance requirements, including what business interruption insurance can cover ,TALK to a SMART Insurance broker on 1300 542 573.

1300 542 573

TALK to a SMART Business Insurance adviser

Business Hours:

Monday – Friday 8.45 am - 6.00 pm AEST

*Important: Cover may be available subject to meeting insurers underwriting criteria. Some of the covers listed may or may not be available or may have limitations or exclusions. Cover inclusions vary significantly from insurer to insurer. DO NOT rely upon the above. Check your policy schedule carefully for inclusions and exclusions and limitations. Talk to a SMART insurance broker on 1300 542 573 for more information.